How much is the affordability of the box?
We offer 2 different plans. For the newbies, our Swag Box (4 sheet masks) is Rs. 399 per month. For the sheet mask addicts, our Noor Box (9 sheet masks) is Rs. 899 per month.
What are the contents of the box?
We include 4 carefully curated sheet masks, with 4 sheet masks in our Swag Box and 9 sheet masks with some complementary items in our Noor Box.
In addition, we also add samples of newly launched products of different brands for you to try.
Can I buy the sheet masks from the subscription plans separately/individually?
Yes! All our sheet masks from both our plans will become available for individual purchases on our website.
What is the shipping cost?
Currently all our subscription box are on free shipping however this is not applicable on direct purchase of product from our shop.
When should I place the order?
The last date to order is 15th of the month prior to the month you want your box in. If you have subscribed after it, you will be receiving your box for the next month.
When do you ship?
For orders that have been processed on the 1st of the month and onwards, we start shipping on the 4th of every month. Thereafter, SiN orders are shipped daily. Therefore, your order should be shipped roughly within 24-48 hours once the order is placed.
Do you provide tracking information?
Yes, you should be getting a confirmation email upon shipment with your tracking information. Tracking for orders may take about 3-4 days to show movement.
What are the methods of payment?
Online- Debit Card/ Credit card, Net banking, Paytm
Offline- Cash on delivery available. Free delivery as of now (however, there is Rs. 30 delivery charge for the north-eastern countries).
When Will I Be Billed?
Subscribers will be billed immediately for their first purchase. Recurring orders are to be billed every 30 days. If you have subscribed towards the end of a month and would prefer to receive your box earlier and change your billing date, please email us and we would be more than happy to accommodate.
How do I cancel my subscription?
You can cancel your subscription at anytime with no penalties or hidden fees. Simply login to YOUR ACCOUNT, go to the subscription page and cancel your subscription.
Also if you subscribed for the box under any offer and later on you cancel the subscription refund will be initiated calculating the actual cost of the box and not the offer price.
Can I receive a refund on a box I already ordered?
Yes! As long as we have not processed the shipping label we’ll issue a refund. For further assistance, you can contact us.