With our refund policy and cancellation policy, we seek to redress the issues you may face. Hope these help!

Cancellation Policy

You can cancel your Subscription before 20th of the previous month i.e. if you want to cancel your June month box you will have to intimate us on or before 20th of May. However, you can cancel your Monthly Subscription only before shipment of the order and INR100 is chargeable on cancellation of one-month subscription box if the box is out for delivery.

Once you cancel your order you will receive a full refund to the original payment mode within 10-15 days. If you need help with this email us on contactus@swaginoor.com

If you cancel your 3, 6 or yearly subscription in middle of any month, the cancellation will take effect on your next Box. You will be only eligible for a partial refund depending on how many boxes you already received.

Refund Policy

Only Partial refund is applicable to the subscription plans. For example

If the customer cancels a-

3 months subscription in between, we will charge INR 899 Per Box.

6 months subscription before 3 months, the charge will be at INR 899 Per Box, after 3 months it will be INR 849 Per Box.

Yearly subscription before 3 months, the customer is chargeable at INR 899 Per Box, after 3 months it is INR 849 Per Box and after 6 months the customer is chargeable at INR 799.

If your subscription comes with a free gift, then after cancellation you will be charged 70% of the free gift (For example: if your subscription has a free gift worth INR 1000, you will be charged INR 700)

 

 

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